Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as:

• Name, email address, and phone number
• Shipping and billing addresses
• Payment information (processed securely through Stripe)
• DNA samples and genetic information
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Process your DNA test and provide results
• Ship test kits and communicate about your order
• Provide customer support
• Improve our services and website
• Comply with legal obligations

3. Information Sharing and Disclosure

We may share your information only in the following limited circumstances:

• With certified laboratories for DNA analysis
• With service providers who help us operate our business (shipping, payment processing)
• When required by law or to protect our rights
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your information:

• SSL encryption for all data transmission
• Secure storage of physical samples and digital data
• Limited access to personal information on a need-to-know basis
• Regular security audits and updates
• HIPAA-compliant handling of health information

5. Data Retention

We retain your personal information and DNA samples only as long as necessary to provide our services and comply with legal obligations. DNA samples are typically destroyed within 30 days after analysis unless you request otherwise.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for data processing
• Request a copy of your data

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18 without parental consent. DNA testing for minors requires parental or guardian consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@swabfast.com or write to us at our mailing address.