Terms of Service

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing and using SwabFast services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

SwabFast provides at-home DNA paternity testing services for informational purposes only. Our services include:

  • DNA collection kits shipped to your address
  • Laboratory analysis of submitted samples
  • Confidential results delivery via secure email
  • Customer support throughout the testing process

3. Important Limitations

⚠️ Legal Disclaimer

SwabFast tests are for informational purposes only and are NOT admissible in court. For legal proceedings, you must use a court-ordered test with proper chain of custody documentation.

4. Privacy and Confidentiality

We are committed to protecting your privacy. All test results and personal information are kept strictly confidential and are never shared with third parties without your explicit consent, except as required by law.

5. Refund Policy

We offer a 30-day money-back guarantee. If you are not satisfied with our service, contact us within 30 days of your purchase for a full refund. Refunds are not available once samples have been processed and results delivered.

6. Sample Collection and Handling

You are responsible for:

  • Following collection instructions carefully
  • Ensuring samples are from the correct individuals
  • Returning samples within the specified timeframe
  • Providing accurate information about sample donors

7. Limitation of Liability

SwabFast's liability is limited to the cost of the test kit. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services or test results.

8. Contact Information

If you have any questions about these Terms of Service, please contact us at support@swabfast.com.